Terms of Service
Please read these Terms carefully before using BioXL’s website and services.
Last Updated: October 30, 2025
These Terms of Service (“Terms”) govern your use of the BioXL website and services operated by LIFEXMD LLC (“we,” “us,” or “our”). By accessing or using our website, completing forms, scheduling calls, or engaging with our remote wellness programs, you agree to be bound by these Terms.
1. Acceptance of Terms
By using our website or services, you acknowledge that you have read, understood, and agree to these Terms, our Privacy Policy, and our SMS Terms & Conditions.
2. Description of Services
BioXL provides remote wellness optimization services, including:
• Wellness consultations and lifestyle assessments
• Peptide support programs
• Wellness guidance and progress monitoring
• Support for energy, recovery, daily performance, and general wellness goals
All services are delivered online or through partner labs.
BioXL does not provide in-clinic treatments, IV therapy, or medical procedures.
3. Medical Disclaimer
BioXL does not diagnose, treat, cure, or prevent any disease.
All guidance is educational and wellness-focused.
Nothing on our website or in our communications should be considered medical advice.
Always consult a licensed physician before making decisions regarding your health.
4. Eligibility
To use our services, you must:
• Be at least 18 years old
• Provide accurate and complete information
• Have the legal capacity to enter into these Terms
5. User Accounts
When creating an account or scheduling services, you agree to:
• Provide accurate and current information
• Maintain the confidentiality of your login details
• Accept responsibility for all activity under your account
• Notify us immediately of any unauthorized use
6. Appointments, Scheduling, and Cancellations
Scheduling
• All appointments require completion of our online intake form.
• Once reviewed, you may schedule a discovery call through our scheduling link.
Cancellations & Rescheduling
• You may cancel or reschedule using the confirmation email or text you received.
• If you need help, contact support at +1 (406) 720-4361 or dtroth@bioxl.net.
Missed Appointments
• Missed calls may require rescheduling based on availability.
• We reserve the right to charge a fee for repeated missed appointments.
7. Payment Terms
• BioXL is a self-pay service and does not accept insurance.
• Payment is due at the time of service or program enrollment.
• We accept credit cards, debit cards, and HSA/FSA cards.
• Prices may change at any time with notice.
• All sales are final unless otherwise stated.
8. Refund Policy
Refunds may be issued under the following circumstances:
• Services not provided due to our cancellation
• Billing errors
• Other requests reviewed on a case-by-case basis
Refund requests must be submitted within 30 days.
9. Intellectual Property
All website content—including text, graphics, branding, and images—is the property of LIFEXMD LLC and protected by copyright and trademark laws.
You may not copy, reproduce, or distribute any content without written permission.
10. Prohibited Uses
You agree not to:
• Use the site or services for unlawful activities
• Provide false or misleading information
• Attempt to access systems without authorization
• Interfere with the security or functionality of our website
• Impersonate another person or entity
• Violate any applicable laws
11. Assumption of Risk
You understand that wellness programs, supplements, and lifestyle changes involve personal responsibility and may include inherent risks.
By using our services, you assume all risks except those caused by our gross negligence or willful misconduct.
12. Limitation of Liability
To the fullest extent permitted by law:
• LIFEXMD LLC is not liable for indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amount paid for the service in question
13. Indemnification
You agree to indemnify and hold harmless LIFEXMD LLC, its employees, officers, and affiliates from any claims arising from:
• Your use of our services
• Your violation of these Terms
• Your misuse of our website
14. Privacy and Communications
Your use of our services is governed by our Privacy Policy.
By providing your phone number or email, you consent to receiving service-related communications, including SMS messages.
15. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Disputes shall be resolved in Palm Beach County, Florida.
16. Arbitration
Except where prohibited by law, disputes relating to these Terms or your use of BioXL’s services shall be resolved through binding arbitration under the rules of the American Arbitration Association.
17. Modifications to Terms
We may modify these Terms at any time.
Updated Terms are effective upon posting on this page.
Continued use of our services constitutes acceptance.
18. Severability
If any provision is found invalid, the remainder of the Terms shall remain enforceable.
19. Entire Agreement
These Terms, along with our Privacy Policy and SMS Terms, constitute the full agreement between you and LIFEXMD LLC.
20. Contact Information
BioXL / LIFEXMD LLC
810 Saturn Street, Unit 20
Jupiter, FL 33477
Email: dtroth@bioxl.net
Phone: +1 (406) 720-4361
By using our website and services, you acknowledge that you have read and agree to these Terms of Service.
