Privacy Policy
How BioXL collects, uses, and protects your information.
Last Updated: October 30, 2025
Company: BioXL, operated by LIFEXMD LLC (“we,” “us,” or “our”)
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, complete forms, communicate with our team, or engage with our services.
1. Information We Collect
Personal Information You Provide
We may collect information that you voluntarily share with us, including:
• Name and contact information (email, phone number, mailing address)
• Health and wellness information relevant to our services
• Payment and billing information
• Messages, inquiries, and communication submitted to our team
• Information provided through intake forms and questionnaires
Information Automatically Collected
When you interact with our website, we may collect:
• Browser type and version
• Device details
• IP address
• Pages viewed and time spent on our site
• Referring website addresses
• Cookie and tracking technology data
2. How We Use Your Information
We may use your information to:
• Provide and manage our wellness services
• Communicate with you and respond to inquiries
• Schedule appointments and support your onboarding
• Send service-related updates
• Process payments and maintain internal records
• Improve our website and user experience
• Protect against fraudulent or unauthorized activity
• Comply with legal obligations
3. SMS/Text Message Communications
Collection of Mobile Phone Numbers
When you opt in to receive SMS messages, we may collect:
• Your mobile phone number
• Your opt-in consent status
• Date and time of consent
• Method of consent (form submission, verbal confirmation, etc.)
• IP address (for web-based opt-ins)
Use of Phone Numbers for SMS
We may send SMS messages for:
• Appointment reminders and confirmations
• Program updates
• Follow-up messages
• Promotional offers and special discounts
• Important service announcements
• Billing notifications
SMS Consent and Opt-Out
By opting in, you agree to receive recurring automated text messages from BioXL.
• Message frequency varies
• Message and data rates may apply
To opt out: Text STOP to any message we send.
To get help: Text HELP or email dtroth@bioxl.net.
SMS Data Protection
We do not sell, rent, or share your mobile number with third parties for marketing purposes. Your number is used solely for BioXL communications described in this Privacy Policy and our SMS Terms.
TCPA Compliance
We maintain documented opt-in records to comply with the Telephone Consumer Protection Act (TCPA). Records include timestamps, consent method, and consent language.
4. Information Sharing and Disclosure
We do not sell or rent your personal information.
We may share your information only:
• With service providers who support our operations (under confidentiality agreements)
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, and safety
• With your consent or at your direction
• In connection with a business transfer, merger, or acquisition
5. Cookies and Tracking Technologies
We use cookies to:
• Enhance your browsing experience
• Analyze website performance
• Remember your preferences
• Provide personalized content or recommendations
You may disable cookies through your browser settings. Some features may not function properly if cookies are disabled.
6. Data Security
We use commercially reasonable safeguards to protect your information, including:
• Encryption of sensitive data
• Secure servers and restricted access
• Regular monitoring and security assessments
No method of digital transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only as long as necessary to:
• Provide our services
• Meet legal and regulatory requirements
• Resolve disputes
• Enforce our agreements
8. Your Rights and Choices
Depending on your location, you may have rights to:
• Access your personal information
• Request corrections or updates
• Request deletion (subject to legal exceptions)
• Opt out of marketing communications
• Limit certain uses of your information
To make a request, email dtroth@bioxl.net.
9. Children’s Privacy
Our services are intended for adults.
We do not knowingly collect information from individuals under 18 years old.
If you believe a minor’s information has been collected, contact us immediately.
10. Third-Party Links
Our website may link to third-party sites.
We are not responsible for their privacy practices or content.
We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this policy from time to time.
Changes will be posted on this page with a new “Last Updated” date.
Your continued use of our services indicates acceptance of any updated terms.
12. California Privacy Rights (CCPA)
California residents may have additional rights, including:
• Requesting access to personal data
• Requesting deletion of personal data
• Requesting information about data sharing practices
To submit a CCPA request, email dtroth@bioxl.net.
13. Contact Information
BioXL / LIFEXMD LLC
810 Saturn Street, Unit 20
Jupiter, FL 33477
Email: dtroth@bioxl.net
For support or questions, you may also text or call:
+1 (406) 720-4361
